Refund policy

  • Shipping: “All orders are processed within 24 hours. Standard delivery takes 2–5 business days. Free shipping on orders above EGP 1200.”

  • Refund/Return: “You can return any item within 14 days of delivery. Items must be unused and in original packaging. Refund will be processed within 7 business days.”

  • Privacy: “Your personal information is safe with us. We do not share your data with third parties.

GENERAL RETURN TERMS

You can’t exchange or return any product in following cases

  • Opening the package or any evidence of using.
  • Return the product not in its original packaging
  • Return the product without its bill.